Welcome to the netINS Standard Web Hosting system.
Using this system you can create new Email
users under your domain (i.e. user@yourdomain.ext). This is an overview
of how the Administration Interface works.
With activation of service you'll receive a packet of information
regarding your account. Included in that is an Account
Settings Document. The Account Settings Document includes
the Administration Site URL (http://admin.yourdomain.ext)
as well as your Admin Username and Password
for entry into the Administration Site.
Type your Administration Site URL (http://admin.yourdomain.ext)
into your web browser's address bar. This will bring
you to a screen similar to the one below. Enter your
Admin Username and Password from the Account
Settings Document.
Correctly entering your Admin Username and Password
will bring you to the Administrative Site Menu. Here
you will be presented with eight options. A description
of each option is listed directly to the right of each
link.
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New User Setup
Click on New User Setup first.
In the New User Setup screen there are Required
and Non-Required fields. The Required fields include:
- Real Name: This is the real name
of the person you are adding an account for.
- User Name: This is the unique login
for each user that will also become the first part
of their email address. If you are adding an account
for Johnny Orr, you may use "johnny" as the User Name.
Johnny's email address would become johnny@yourdomain.ext
- Password: We suggest a cryptic
password to use but you can change this to whatever you would like.
The Non-Required fields include:
- Alias: This is if you want email for
more than one address to go to Johnny's account. You
could enter "whoeee" into the Alias field and
email sent to whoeee@yourdomain.ext will go into the
mailbox for johnny@yourdomain.ext More than one alias
for each account can be created by adding each additional
alias on a separate line in the entry field. Using
a comma (,) or a semi-colon (;) will not work.
- Forward To: If you want email
intended for johnny@yourdomain.ext to be sent to another email address,
enter any valid email address in the Forward To field.
If you make a mistake and would like to clear all
of the entries you've added, you can click on Reset. After
adding all of the appropriate entries, click Create!
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Each color in the User Administration screen
has a meaning.
Black - This color
signifies a required field. A user can't be added without submitting
all required fields.
Pink - This color
signifies an optional field.
Green - This color
signifies a "clickable" field. For example, clicking the green word
Password would provide an alternative suggested password.
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After clicking Create you will be shown
the results of the operation. It should show successful creation of
both the account and email account. You are also given the option to
create another user. If you are finished adding users, click the Home
button on the top left corner of the web page.
To setup an email client to use the new mail
hosting account visit the Email
Client Setup Guide.
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User Administration
NOTE: If you are making a change to a user
account, make absolutely sure that all webmail sessions are logged out and all email clients
using the account are closed before
any changes are made. If all sessions of webmail are not closed and
something goes wrong, do NOT attempt to fix this yourself.
Instead email webmaster@netins.net
Click on the User Administration link to continue.
The User Administration section of the
site provides you with the tools to view the different attributes
assigned to each user.
By searching for "johnny" we should be able to
view the account we set up.
If you have a need to view all of your users, or
users with similar attributes, you can use the "wild-card" tool. A
search for the * (asterisk) character provides a listing of all users.
The results from our "wild-card" search shows a
different row for each user.
From this screen we can either Edit or Remove
users from the system. Users that have their usernames listed in red are disabled. Reasons for disabling an account
may vary but it is a tool you can use if you want to prevent a user
from using their email account.
Disabled users will still be
included in billing. If you want to stop being billed for a user you
must delete the account.
Let's click Edit on the "johnny" account.
As you can see the user's attributes are shown but not editable. In
order to edit the user's properties, the account must be active.
Unchecking the Account Disabled check-box and clicking the Update
button will reactivate the user.
This screenshot shows the account after it has
been re-enabled.
Note: From this screen you can
print an Account Settings Document that you can use to setup your new
(or edited) user.
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Domain Configuration
The next section of the interface is the Domain
Configuration. Click on that to continue.
Currently this section serves one purpose: how to
handle email sent to unknown addresses. If someone on the Internet
attempts to send an email to a user at your domain that you have not
created, this section will detail what happens to that email. There are
four options:
- Rejected: This service rejects the
message as undeliverable.
- Discarded: This service deletes the
message without notifying the sender.
- Re-Routed to: This service forwards the
message to another (actual) email address.
- Accepted, then Bounced: This service
accepts the message, and delivers an "unknown address" message to the
sender.
If you choose to use the Rerouted to
option, you need to specify an email address to send it to. Often
companies send these types of messages to the office manager.
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Disk
Usage
The Disk Usage section calculates how much hard
drive space your website is using. For Standard Web Hosting customers,
your disk usage is divided into two sections, Per-Account Mailbox
Utilization and Website Utilization.
The Per-Account Mailbox Utilization section will
show you how much disk space each user is using. Each user on the
system is eligible to use up to 10MB of space. Typically users download
all their email to their computer, and remove it from the server. Most
users who regularly check and download their mail never run into a disk
quota issue. However, users also have the option to leave their email
on the server so that they can view it from multiple computers. If this
is the case, that user will want to keep a close eye on Disk Usage.
As soon as that user's email spool reaches 10MB, the server will no
longer accept messages for them. They will have to download or delete
the messages in order to receive more mail.
The Website Utilization section will display the
amount of memory used by your website, the amount remaining, as well as
the percentage of space you have used. This total is separate from the
totals of the Mail accounts.
Click on Disk Usage; a warning message
will appear. Click OK.
Once the calculations are complete you will be
shown an output screen similar to the one shown below. Any users
approaching 80% should be warned.
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View Logfiles
This tool is intended for customers that have an
netINS Web Hosting account. If you are using the Administration
Interface strictly for Email this tool will not provide you with any
valuable information.
If you use the netINS Standard Webhosting Service,
click on View Logfiles.
From the View Logfiles section you can
select how many lines of the most current log entries you'd like to
view and which log you would like to view.
- Web access: These logs show the "hit"
activity of your site, which allows you to view who is visiting your
site.
- Web error: These logs show the errors
that are generated by access to your site. If you are attempting to
troubleshoot an improperly configured CGI script, this can be a useful
tool.
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View Site Statistics
Click on View Site Statistics. A new
browser window will open with a web page dedicated to your site's
traffic statistics. Detailed instructions are listed on the stats site.
Alternatively you can view your sites statistics by going to
http://www.yourdomain.ext/stats
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Group Management
Click on the Group Management link.
This will open the Group Management
interface for your domain. Groups can be useful for small groups of
people in your organization that work closely together. An example
might be your sales department. You can set up a "group" for sales.
Anytime an email is sent to sales@yourdomain.ext it would be
distributed to all of the users you specify for the group.
To create a new group enter the group name
(this will be the email address for your group) and give it a Real
Name which would better describe the group you are setting up.
Place checks next to the options you would like to enable for each
group. The only thing left to do is to add the members of the group. Don't worry, you can add more than 3 per group. As
you add more and more members, additional entry boxes will appear after
creating the group.
Once you've added the group you can use the
Current Groups section to make any necessary changes. Explanations of
the configuration options are provided below this image.
If this option is selected, then a delivery report
(if requested) is generated as soon as a message is copied and
re-submitted for delivery to all group members. If subsequent delivery
to any group member fails, error reports are not generated. If this
option is not selected, delivery to this group is processed as relaying,
and the delivery notification options are copied to addresses of all
group members. If delivery to any group member fails, the sender gets
an error message. If a message was sent with delivery notification
requested, the sender will get notification delivery from all group
members.
If this option is selected, the Reply-to: header
pointing to the group address is added to the message copy before it is
sent to group members. This ensures that replies to a message sent to
this group will go back to the group, not to the message author.
If this option is selected, the group members are
checked before a message is copied and sent to member addresses. If a
group member is a group in the same domain, then that group's members
are extracted and inserted into the address list. If that group also
has this option enabled, the extracted members are checked, too. This
option allows more efficient group delivery (only one message copy is
created for all recipients) and it also helps to avoid duplicates and
mail loops.
If the group contains two other groups
(sub-groups) as members, and those sub-groups contain the same address,
then only one copy of the message is delivered to that address if the
Expand option is enabled. If this option is disabled, the copy of the
original message will be delivered to both sub-groups, and each
sub-group will send its copy of the original message to that address.
- Remove Author from Distribution
If this option is selected, the message From:
address is removed from the (optionally expanded) members list.
- Remove To and Cc from Distribution
If this option is selected, all addresses from the
message To and Cc fields are removed from the
(optionally expanded) members list. The sender address is always
removed from the members list so the message sender does not get back
his/her own messages.
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System Messages
Click on the System Messages link.
Stored here are important messages about system maintenance
and other announcements. If we need to contact you, or inform you
of regular system maintenance, we will do it here.
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