Welcome to the netINS Email
Hosting system.
Using this system you can create new Email users
under your domain (i.e. user@yourdomain.ext). This is an overview of
how the Administration Interface works.
Login
With activation of service you'll receive a packet
of information regarding your account. Included in that is an Account
Settings Document. The Account Settings document includes the Administration
Site URL (http://admin.yourdomain.ext) as well as your Username
and Password for entry into the Administration site.
Type your Administration Site URL
(something like http://admin.yourdomain.ext) into your web browser's
address bar. This will bring you to a screen similar to the one below.
Enter your Username and Password from the Account
Settings Document.
Correctly entering your username and password will
bring you to the Administrative Site Menu. At the home page you are
presented with seven options. A description of each option is listed
directly to the right of each link.
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New User Setup
Click on New User Setup first.
In the new user setup screen there are Required
and Non-Required fields. The Required fields include:
- Real Name: This is the real name
of the person you are adding an account for.
- User Name: This is the unique
login for each user that will also become the first part of their email
address. If you are adding an account for Johnny Orr, you may use
"johnny" as the User Name. Johnny's email address would become
johnny@yourdomain.ext.
- Password: We suggest a cryptic
password to use, but you can change this to whatever you would like.
The Non-Required fields include:
- Alias: This is if you want email
for more than one address to go to Johnny's account. You could enter
"whoeee" into the Alias field and email sent to
whoeee@yourdomain.ext will go into the mailbox for
johnny@yourdomain.ext. More than one alias for each account can be
created by adding each additional alias on a seperate line in the entry
field. Using a comma or semi-colon will not work.
- Forward To: If you want email
intended for johnny@yourdomain.ext to be sent to another email address,
enter any valid email address in the Forward To field.
If you make a mistake and would like to clear all
of the entries you've added, you can click on Reset. After
adding all of the appropriate entries, click Create!
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Each color in the User Administration screen
has a meaning.
Black - This color
signifies a required field. A user can't be added without submitting
all required fields.
Pink - This color
signifies an optional field.
Green - This color
signifies a clickable field. For example, clicking the green word
Password would provide an alternative suggested password.
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After clicking Create you will be shown
the results of the operation. It should show successful creation of
both the account and email account. You are also given the option to
create another user. If you are finished adding users, click the Home
button on the top left corner of the web page.
To setup an email client to use the new mail
hosting account visit the Client Setup Guide.
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User Administration
NOTE: If you are making a change to a user
account, make absolutely sure that all webmail sessions are logged out and all email clients
using the account are closed before
any changes are made. If all sessions of webmail are not closed and
something goes wrong, do NOT attempt to fix this yourself.
Instead email webmaster@netins.net
Click on the User Administration link to
continue
The User Administration section of the
site provides you with the tools to view the different attributes
assigned to each user.
By searching for "johnny" we should be able to
view the account we set up.
If you have a need to view all of your users, or
users with similar attributes, you can use the wild-card tool. A search
for the * (asterisk) character provides a listing of all users.
The results from our wild-card search shows a
different row for each user.
From this screen we can either Edit or Remove
users from the system. Users that have their usernames listed in red are disabled. Reasons for disabling an account
may vary but it is a tool you can use if you want to prevent a user
from using their email account.
Note: Disabled users will still
be included in billing. If you want to stop being billed for a user you
must delete the account.
Let's click Edit on the "johnny" account.
As you can see the user's attributes are shown, but not editable. In
order to edit the user's properties, the account must be active.
Unchecking the Account Disabled check-box and clicking the Update
button will reactivate the user.
This screenshot shows the account after it has
been re-enabled.
Note: From this screen you can
print an Account Settings Document that you can use to setup your new
(or edited) user.
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Domain Configuration
The next section of the interface is the Domain
Configuration; click on that to continue.
Currently this section serves one purpose: how to
handle email sent to unknown addresses. If someone on the Internet
attempts to send an email to a user at your domain that you have not
created, this section will detail what happens to that email. There are
four options:
- Rejected:This service rejects the
message as undeliverable.
- >Discarded:This service deletes the
message without notifying the sender.
- Re-Routed to:This service forwards the
message to another (actual) email address.
- Accepted, then Bounced: This service
accepts the message, and delivers an "unknown address" message to the
sender.
If you choose to use the Rerouted to
option you need to specify an email address to send it to. Often
companies send these types of messages to the office manager.
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Disk Usage
The Disk Usage section calculates how much hard
drive space each user is using. Each user on the system is eligible to
use up to 10MB of space. Most email users download all of their email
to their computers so this isn't a big issue for them. Other users
sometimes leave their email on the server so that they can view it from
multiple computers. If this is the case, that user will want to keep a
close eye on Disk Usage. As soon as that user's email spool
reaches 10MB, the server will no longer accept messages for them. They
will have to download or delete the messages in order to receive more
mail.
Click on Disk Usage; a warning message
will appear. Click OK.
Once the calculations are complete you will be
shown an output screen similar to the one shown below. Any users
approaching 80% should be warned.
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Group Management
Click on the Group Management link.
This will open the Group Management
interface for your domain. Groups can be useful for small groups of
people in your organization that work closely together. An example
might be your sales department. You can set up a group for sales.
Anytime an email is sent to sales@yourdomain.ext it will be distributed
to all of the users you specify for the group.
To create a new group enter the group name
(this will be the email address for your group) and give it a "Real
Name" which would better describe the group you are setting up. Place
checks next to the options you would like to enable for each group. The
only thing left to do is to add the members of the group. Don't worry,
you can add more than 3 per group. As you add more and more members,
additional entry boxes will appear after creating the group.
Once you've added the group, you can use the
Current Groups section to make any necessary changes. Explanations of
the configuration options are provided below this image.
If this option is selected, then a delivery report
(if requested) is generated as soon as a message is copied and
re-submitted for delivery to all group members. If subsequent delivery
to any group member fails, error reports are not generated. If this
option is not selected, delivery to this group is processed as
"relaying", and the delivery notification options are copied to
addresses of all group members. If delivery to any group member fails,
the sender gets an error message. If a message was sent with delivery
notification requested, the sender will get notification delivery from
all group members.
If this option is selected, the Reply-to: header
pointing to the group address is added to the message copy before it is
sent to group members. This ensures that replies to a message sent to
this group will go back to the group, not to the message author.
If this option is selected, the group members are
checked before a message is copied and sent to member addresses. If a
group member is a group in the same domain, then that group's members
are extracted and inserted into the address list. If that group also
has this option enabled, the extracted members are checked, too. This
option allows more efficient group delivery (only one message copy is
created for all recipients) and it also helps to avoid duplicates and
mail loops.
If the group contains two other groups
(sub-groups) as members, and those sub-groups contain the same address,
then only one copy of the message is delivered to that address if the
Expand option is enabled. If this option is disabled, the copy of the
original message will be delivered to both sub-groups, and each
sub-group will send its copy of the original message to that address.
- Remove Author from Distribution
If this option is selected, the message
From:address is removed from the (optionally expanded) members list.
- Remove To and Cc from Distribution
If this option is selected, all addresses from the
message To and Cc fields are removed from the (optionally expanded)
members list. The sender address is always removed from the members
list so the message sender does not get back his/her own messages.
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System Messages
Click on the System Messages link.
Stored here are important messages about system maintenance
and other announcements. If we need to contact you, or inform you
of regular system maintenance, we will do it here.
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